Knowledge

Reputation – Topic

View

Allow access to the Topic Management screen

Create

Allow Topic data creation

Edit

Allow Topic data editing

Delete

Allow Topic data deletion

Reputation – Project

View

Allow access to the Project Management screen

Create

Allow Project data creation

Edit

Allow Project data editing

Delete

Allow Project data deletion

Reputation – Mentions

View

Allow access to the Mentions screen

Edit

You can perform the following actions: Tags, Delete, Add to PDF Report, Remove from PDF Report, and manually adjust the Sentiment of mentions.

Reputation – Summary

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Allow access to the Summary screen

Reputation – Vendor

View

Allow access to the Vendor screen

Create

Allow Vendor data creation

Edit

Allow Vendor data editing

Delete

Allow Vendor data deletion

Reputation – Social Accounts

View

Allow access to the Social Accounts screen

Create

Allow Account data creation

Edit

Allow Account data editing

Delete

Allow Account data deletion

Reputation – Case Management

View

Allow access to the Case Management screen

Create

Allow Case data creation

Edit

Allow Case data editing

Delete

Allow Case data deletion

Reputation – PDF Report

View

Full permissions in the PDF Reports screen

Reputation – Settings

View

Allow access to the Settings menu